Privacy Policy

FuDianKang (“we,” “our,” or “the Company”) values your privacy and is committed to protecting the personal information collected when you use our website (https://www.fdkenergy.com, “the Website”). This Privacy Policy explains how we collect, use, protect, and share your information, as well as the rights you may exercise.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Contact form submissions: name, company, email address, phone number, address, and message content.
  • Subscription information: email address for newsletters, quotations, or technical documents.
  • Transaction-related information: billing details, delivery address, and other order-related information (if applicable).

b. Information Collected Automatically

  • Device and browsing data: IP address, browser type, operating system, pages visited, access time, referring URLs, and click behavior.
  • Cookies and similar tracking technologies (see Section 5).

c. Information from Third Parties

We may receive information from third‑party services such as marketing platforms, analytics providers, or public databases to improve our services.

2. How We Use Your Information

We use your information for purposes including but not limited to:

  • Operating, maintaining, and improving the Website and services.
  • Responding to your inquiries, quotation requests, or technical support needs.
  • Sending important communications about orders, services, or security alerts.
  • Sending marketing or promotional materials (with your consent).
  • Conducting analytics to improve user experience and website performance.
  • Complying with legal obligations.
  • Preventing fraud, security risks, or misuse.

3. Legal Basis for Processing (For EU/EEA Users)

If you are located in the EU/EEA, we process your personal data based on:

  • Your consent (e.g., marketing communications or cookie use);
  • Performance of a contract or steps taken prior to entering a contract;
  • Compliance with legal obligations;
  • Our legitimate interests, such as security, analytics, and fraud prevention, provided these do not override your rights.

4. Cookies and Similar Technologies

We use cookies and tracking technologies for various purposes:

  • Essential Cookies: Required for core functionality.
  • Performance/Analytics Cookies: Help us understand user behavior and improve the Website.
  • Functional Cookies: Remember user preferences.
  • Advertising/Targeting Cookies: Deliver relevant ads and measure ad effectiveness.

You may disable cookies through your browser settings, though some features may not function properly.

5. Sharing Your Information

We may share your information with:

  • Service providers supporting hosting, email delivery, payment processing, analytics, CRM, and site functionality.
  • Legal authorities when required by law, court order, or regulation.
  • Business partners in case of mergers, acquisitions, or asset transfers.
  • Other parties with your consent.

All third parties are required to process your data securely and only as instructed.

6. Data Storage and International Transfers

Your information may be stored or processed in countries outside your location. When transferring data internationally, we use legally valid safeguards such as Standard Contractual Clauses or equivalent mechanisms.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Policy, or as required by law. For example:

  • Contact and communication logs are typically retained for 2–5 years.
  • Analytical data may be stored in aggregated, non‑identifiable form.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data;
  • Correct inaccurate or incomplete information;
  • Delete personal data under certain circumstances;
  • Restrict or object to processing, including for direct marketing;
  • Request data portability.

To exercise these rights, contact us using the information in Section 13. Identity verification may be required.

9. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is fully secure.

10. Links to Third‑Party Websites

Our Website may contain links to third‑party sites. We are not responsible for their privacy practices. Please review their policies individually.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be posted on the Website with an updated “Effective Date.” You are encouraged to review this Policy regularly.

12. Contact Us

For questions, data requests, or concerns regarding this Privacy Policy, contact us at:

  • Company Name: Guangzhou Fudiankang Diesel Gensets Co., Ltd
  • Email: info@fdkenergy.com
  • Phone & WhatsApp: +86-13710087995
  • Address: No. 6, Niujiaoling Industrial Zone, Dagang, Nansha, Guangzhou